Fully automate customer support with our AI agents

Yes — Eloquent can do everything a traditional chatbot does, and much more. In addition to answering questions, Eloquent uses autonomous AI agents that understand context, work with your content and workflows, and resolve support questions end to end. Think of it as a chatbot evolved into a digital colleague. See our use cases for more on this topic.

Eloquent is designed to handle the majority of day-to-day support questions, such as informational requests, guidance, instructions, and process-related questions. It’s especially effective for repetitive, high-volume support. We have some prompt templates specifically for this use case.

Eloquent maintains conversational context across turns, understands user intent, and uses connected sources to ground its answers. This allows agents to respond appropriately without repeating information or losing track of the conversation.

Yes. Eloquent agents can follow predefined workflows, ask clarifying questions when needed, and complete multi-step interactions instead of giving one-off answers.

Agents respond based on your connected and approved sources, following defined rules and boundaries. This ensures answers are grounded in your own content, not generic assumptions. This can be done through natural language within the AI agents prompt.

Most organizations have a production-ready AI agent within minutes of signing up. The interactive playground lets you configure, test, and refine your agent immediately.

No. Eloquent is fully managed and designed for non-technical teams. You don’t need to work with models, APIs, or infrastructure. Check our deployment guide for more information.

You can connect your website in just a few steps. Eloquent ingests your content automatically and keeps it in sync, without requiring manual training.

Yes. In addition to websites, you can connect documents and other trusted data sources to ensure agents respond using complete and accurate information.

In most cases, organizations are production-ready shortly after onboarding — often within minutes.

Yes. Eloquent agents are always transparent about being AI. Clear communication and trust are built into every interaction by design.

You define tone of voice, boundaries, and behavior. Agents follow these consistently, communicate clearly, and respect context and intent.

Yes. Users are never trapped in a conversation. They can always choose to continue or follow up outside the chat.

Yes. At any moment, the full conversation can be forwarded by email, allowing users to continue the discussion in a familiar and human way.

No. Flexibility and transparency are core design principles. Users always have clear options to continue, pause, or move the conversation elsewhere.

No. Eloquent’s agents operate autonomously and do not require a live human handoff. Conversations can always be shared externally if follow-up is needed.

Full control. You define tone, boundaries, rules, and behavior. Agents apply these consistently across all conversations.

Yes. You decide what the agent can and cannot do, which sources it may use, and how it should behave in uncertain situations.

When confidence drops, the agent stays within its boundaries — asking clarifying questions, explaining limitations, or guiding users to the appropriate next step.

Eloquent combines a minimal monthly base fee with usage-based pricing. You only pay for the interactions your AI agents actually handle.

There are no fixed bundles or unused capacity. Costs scale directly with real usage.

Yes. A small base fee covers platform access, with additional costs based only on usage.

Yes. You can try Eloquent free for 14 days.

No. No credit card is required.

Yes. Eloquent is designed for clarity, transparency, and reliability, making it well-suited for public institutions and regulated environments.

Yes. Eloquent is built to scale and can handle large volumes of support conversations without increasing headcount.

Yes. Eloquent works well for internal helpdesks, documentation access, and knowledge platforms.

Eloquent is not optimized for hard sales or transactional e-commerce. It’s built for informational, service-oriented, and support-driven use cases.