AI agent integrations
AI agents don’t just answer — they can also take action.
Integrations are what make your agents useful beyond conversation. Think of them as the hands of the AI agent: how they interact with your systems, trigger workflows, or pass information to other applications.
Core integration options
- API's & Webhooks: Every agent comes with a webhook. This allows you to connect the agent directly to other apps or databases. When the agent triggers an action, the webhook sends data out, or receives data back.
- Workflow automation: Connect to no-code tools like n8n, Make, or Zapier.
- CRM, CMS & e-commerce sync: Agents can integrate with business-critical systems to sync customer data, manage content, or trigger sales processes automatically.
Built-in capabilities in Eloquent
- Email integration: Every agent can send emails directly. Useful for escalations, follow-ups, or lead notifications.
Agents can also receive incoming emails and trigger actions based on their content — for example, parsing an order request and sending it to your CRM. - Function calling: Agents can use functions to trigger actions in other applications, send data, or perform tasks beyond conversation. You can add a function to an agent through the prompt editor by typing
/and selecting the function you want from the dropdown menu. - Custom-built connectors: You can develop your own integrations for very specific use cases. And if you have a strong idea but no development capacity, our team can help you build it.
Examples in practice
- A support AI agent escalates a ticket → sends the details via webhook into your helpdesk system.
- A document-reading agent processes purchase orders arriving by email → pushes structured data into HubSpot or Salesforce.
- A lead-generation agent captures a contact on a website → triggers an automation in n8n that both stores the lead in your CRM and sends a welcome email.
Integrations turn your AI agent from a smart answer machine into an active team member, taking tasks off your plate and plugging directly into the systems your business already uses.