Business features

Connect your AI to the real world

Eloquent’s API transforms your AI agent from a simple chatbot into a connected digital colleague that can retrieve information, interact with systems and execute real business actions.

Instead of only answering questions, your AI can actively work within your organization’s ecosystem.

We have a separate Docs section for the API which you can find here: API docs

Build AI agents that take action

Using the API, developers can securely connect external platforms, internal tooling and custom business logic directly to Eloquent agents.

This allows your AI to:

  • Create support tickets automatically
  • Schedule appointments
  • Trigger backend workflows
  • Retrieve live company data
  • Update CRM or ERP systems
  • Execute custom business actions
  • Automate repetitive processes

The result is an AI workforce that doesn’t just assist — it operates.

Seamless integrations with existing systems

The API is built for flexibility and extensibility.

Connect Eloquent with:

  • CRM systems
  • ERP platforms
  • CMS environments
  • Customer portals
  • Internal databases
  • Ticketing software
  • Custom business applications

Using REST endpoints and webhook-based tools, developers can create fully integrated AI experiences tailored to their organization.

Custom tools for unlimited possibilities

Eloquent allows developers to create custom AI tools using structured JSON schemas.

This means the AI understands:

  • When a tool should be used
  • What input is required
  • How to execute actions safely
  • How to process returned data

Once configured, Eloquent can automatically communicate with your backend systems in real-time.

This opens the door to advanced use cases such as:

  • AI sales assistants that enrich leads
  • Internal copilots connected to company knowledge
  • Automated onboarding flows
  • AI-powered customer service workflows
  • Operational assistants for internal teams

Built for security & scale

Security is built into the foundation of the API.

Features include:

  • Scoped API tokens
  • Bearer authentication
  • Signed webhook requests
  • Versioned endpoints
  • Secure backend communication

This ensures your AI integrations remain reliable, secure and scalable as your organization grows.

More than a chatbot

The Eloquent API turns conversational AI into an operational layer within your organization. It retrieves data, communicates with systems and executes workflows.

Want to get started with our API? API docs